Operations
ClosedEspecialista en atención al cliente
Atender las consultas de los clientes vía teléfono, WhatsApp y correo electrónico. Brinde un excelente soporte antes, durante y después del alquiler.
Tánger / RemotaJornada completaEntry level7 nov 2026
View open rolesThis position is closed
We have filled this role. Applications are no longer accepted, but you can explore our other open roles.
Closed on 10 nov 2026
View open roles- Department
- Operations
- Location
- Tánger / Remota
- Employment type
- Jornada completa
- Experience
- Entry level
- Published
- 7 nov 2026
- Closing date
- Closed on 10 nov 2026
About the role
You will be the voice of L&M CAR before, during, and after every rental. You will solve problems quickly and make sure customers always know what happens next.
What you'll do
- Answer customer questions by phone, WhatsApp, and email.
- Manage changes, extensions, cancellations, and booking details.
- Resolve pickup, return, payment, and roadside issues.
- Document every case clearly in our support tools.
- Share recurring problems and ideas with operations and product.
What we're looking for
- Customer support experience in a fast-paced environment.
- Excellent written and spoken communication.
- Comfortable using CRM or helpdesk software.
- Patient, empathetic, and solution-oriented.
- Arabic and French fluency; English is a strong plus.
- English, Arabic and Spanish
Nice to have
- Car rental, travel, or e-commerce support experience.
- Experience with WhatsApp Business or Zendesk.
- Spanish language skills.
What we offer
- Salario competitivo + bonos por desempeño
- Alquiler de coche gratuito para uso personal
- Formación y desarrollo profesional.
- Horarios de trabajo flexibles
- Salidas y eventos en equipo.
- Seguro médico